Terms and Conditions for Garden and Ornamental Plants
Welcome to Our Gardening Platform
These Terms and Conditions (“Terms”) outline the rules and regulations for purchasing garden and ornamental plants from our company (“the Seller”). By using our services or placing an order, you agree to comply with these Terms.
1. Definitions
  • Customer: Any individual or entity purchasing plants or related services.
  • Products: Includes live plants, seeds, soil, and gardening accessories.
  • Services: Encompasses consultation, delivery, and after-sales support.
2. Scope of Services
Our platform provides:
  1. A wide variety of ornamental and garden plants.
  2. Expert advice on plant care and maintenance.
  3. Home delivery options within India.
  4. Exclusive seasonal offers and discounts.
3. Ordering Process
  • Customers can place orders online through our website or via authorized representatives.
  • Each order will be confirmed via email or SMS upon successful submission.
  • Orders are processed on a first-come, first-served basis and are subject to availability.
4. Pricing and Payments
  • All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payment methods accepted include credit/debit cards, UPI, net banking, and cash on delivery (COD).
  • Discounts and promotions cannot be combined unless explicitly mentioned.
5. Delivery and Shipping
  • We deliver across India. Delivery charges are calculated based on location and order size.
  • Standard delivery time ranges from 3–10 business days, depending on the region.
  • The company is not liable for delays caused by unforeseen circumstances, including natural disasters or courier service disruptions.
  • Customers must inspect the package upon arrival and report any damage within 24 hours.
6. Care and Maintenance Instructions
  • Detailed instructions for plant care are provided with each order.
  • Customers are encouraged to follow these guidelines to ensure healthy growth.
  • The company is not responsible for plant health issues arising from negligence, improper care, or environmental conditions.
7. Returns and Refunds
  • Returns are only accepted for damaged or incorrect items delivered.
  • Live plants must be returned in their original condition within 3 days of delivery.
  • Refunds or replacements will be processed after reviewing the claim and confirming eligibility.
8. Warranty on Plants
  • While we strive to deliver healthy and vibrant plants, we do not guarantee survival or growth due to factors beyond our control, such as:
  • Improper care by the customer.
  • Adverse weather conditions.
  • Soil or water quality issues.
9. Customer Responsibilities
  • Ensure the accuracy of delivery details during checkout.
  • Provide a suitable environment for the plants, including proper sunlight, water, and care.
  • Adhere to local laws regarding the cultivation of specific plants, if applicable.
10. Limitation of Liability
  • The company’s liability is limited to the value of the product purchased.
  • We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the purchased plants or products.
11. Intellectual Property Rights
  • All content, including images, descriptions, and trademarks on our platform, is the intellectual property of the company. Unauthorized use is strictly prohibited.
12. Dispute Resolution
  • Any disputes arising from these Terms will be resolved under Indian law.
  • The jurisdiction for all disputes shall be the courts located in the city of our company’s headquarters.
13. Amendments to Terms
The company reserves the right to revise these Terms at any time without prior notice. Updated versions will be made available on the website. Continued use of our services indicates acceptance of the updated Terms.
Thank you for choosing us for your gardening and ornamental plant needs. Let us know if you need further refinements!
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