Privacy Policy
We are committed to protecting the privacy of our customers and visitors who engage with our services related to garden and decorative plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing our website or using our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Order Details: Information regarding the products you purchase, including plant varieties and quantities.
  • Technical Data: IP address, browser type, device information, and interactions with our website.
  • Communications: Any information shared through inquiries, feedback, or customer support interactions.
2. How We Use Your Information
Your data is utilized for the following purposes:
  1. Order Processing and Fulfillment: Ensuring accurate and timely delivery of your orders.
  2. Customer Support: Addressing inquiries, concerns, or feedback to enhance your experience.
  3. Website Improvement: Analyzing user behavior to improve website functionality and design.
  4. Marketing: Sending promotional materials, offers, and updates (with your consent).
  5. Legal Compliance: Meeting obligations under applicable laws and regulations.
3. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
  • Service Providers: Trusted partners who assist with order fulfillment, payment processing, or customer support.
  • Legal Requirements: If required by law or court order, we may disclose your information to comply with legal obligations.
  • Business Transactions: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
We do not sell or rent your personal information to third parties.
4. Data Retention
Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. After this period, data is securely deleted or anonymized.
5. Your Rights
You have the following rights regarding your data:
  • Access: Request details of the information we hold about you.
  • Correction: Update or correct any inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal limitations.
  • Restriction: Limit the use of your data under certain conditions.
  • Objection: Opt out of marketing communications at any time.
  • Data Portability: Receive a copy of your data in a commonly used format.
To exercise these rights, please contact us through the methods provided on our website.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze performance. Cookies help us:
  • Save your preferences for future visits.
  • Provide personalized product recommendations.
  • Monitor website traffic and usage patterns.
You can manage your cookie preferences through your browser settings.
7. Data Security
We employ robust measures to ensure your data is protected:
  • Encryption: Safeguards for data transmission and storage.
  • Access Control: Restricting access to authorized personnel only.
  • Regular Audits: Periodic reviews of systems to identify potential vulnerabilities.
While we strive to protect your data, no system is entirely secure. Please take precautions, such as using strong passwords and logging out after sessions.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If you believe we have unintentionally gathered data from a minor, please notify us for immediate removal.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updates will be posted on our website, and significant changes will be communicated to you through appropriate channels.
11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall fall under the jurisdiction of Indian courts.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please use the contact form on our website to reach us.
This Privacy Policy underscores our commitment to protecting your data while offering high-quality services for garden and decorative plants. Thank you for trusting us with your information.
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